This session is designed to help you take control of your Microsoft Outlook inbox by understanding how it works and how to configure it effectively. It provides a practical introduction to Outlook’s interface, settings, and core email features.

You will learn how to optimise your mailbox using focused inbox, rules, categories, folders, and quick actions, as well as explore features that support efficient email composition, attachment handling, and collaborative elements such as Loop components.

As the first of two Outlook sessions, this course focuses specifically on email management. By the end, you will be able to organise your inbox confidently, reduce email overload, and work more efficiently within Outlook.

This course is perfect for people who:

No prior knowledge required. This session is suitable for beginners or anyone looking to refresh their Outlook email skills.