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Introduction to Microsoft Teams Communication

Learn how to chat, collaborate, and communicate effectively using Microsoft Teams

Duration 60 minutes
Level Beginner
Completion Certificate + Badge

Course Overview

This session introduces Microsoft Teams as a central communication and collaboration tool within Microsoft 365. It is designed to help users understand when and how to use Teams for everyday workplace communication.

You will explore the Teams interface, learn how chats and channels are structured, and understand how messaging, reactions, formatting, and search work together to support fast, effective communication.

By the end of the session, you’ll feel confident navigating Microsoft Teams, communicating with individuals or groups, and using Teams appropriately within your organisation.

Skills Gained

Teams Interface Navigation One‑to‑One & Group Chat Teams & Channels Message Formatting & Reactions Search & Commands Communication Best Practice

What You’ll Learn

• What Teams Is For – Understand when to use Teams instead of email or other tools.
• Teams Interface – Navigate chats, channels, activity, files, and apps confidently.
• Chats & Conversations – Create one‑to‑one and group chats, including working with external users.
• Teams & Channels – Understand how Teams are structured and how to post messages effectively.
• Formatting & Search – Format messages, use reactions, bookmarks, and get more from Teams search.

Who Is This For?

This course is perfect for:

✓ New Microsoft Teams users
✓ Users moving from email‑first communication
✓ Anyone wanting to communicate more effectively in Teams

Prerequisites

Microsoft 365 account. No prior experience with Microsoft Teams is required.

Upon Completion

Digital Badge

Shareable credential for LinkedIn and professional profiles

Certificate of Completion

Official certificate to showcase your achievement

£60.00

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