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Inbox Chaos to Clarity: Using Copilot in Outlook

Learn how to draft, summarise and organise your inbox using Outlook Copilot

Duration 30 minutes
Level Beginner
Completion Certificate + Badge

Course Overview

This session provides a hands-on introduction to using Copilot inside Microsoft Outlook. You’ll learn how to speed up everyday email tasks by drafting messages, refining content, summarising long threads, and scheduling meetings directly through Copilot.

Through live demonstrations, you’ll see how Copilot can simplify your inbox, generate clear and professional messaging, and streamline your communication workflow. You’ll also learn key watch-outs, accessibility features, and best practices for safe and accurate prompting.

By the end of this short but powerful session, you’ll understand how to enhance productivity and organise your inbox with the AI features built into Outlook.

Skills Gained

Drafting Emails with Copilot Summarising Email Threads Scheduling Meetings with Copilot Inbox Organisation Skills Effective Prompting for Outlook

What You’ll Learn

• Introduction to Outlook Copilot – Where Copilot lives in the Outlook interface and how to access it.
• Drafting Support – How to draft and refine professional emails using Copilot prompts.
• Thread Summaries – Generating concise summaries of long conversations to save time.
• Scheduling Assistance – Creating meetings through Copilot with natural language instructions.

Who Is This For?

This course is perfect for:

✓ Outlook users who want to work more efficiently
✓ Anyone managing high email volume or long threads
✓ Users who want to draft clearer, faster emails
✓ Anyone new to AI tools inside Microsoft 365

Prerequisites

Microsoft 365 account with Copilot enabled. This training uses the New Outlook experience on Windows or Mac. Classic Outlook is not supported.

Upon Completion

Digital Badge

Shareable credential for LinkedIn and professional profiles

Certificate of Completion

Official certificate to showcase your achievement

£60.00

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